The Impact of Digital Supply Chain on the Pharmaceutical Industry Performance in the Post-Pandemic Era: A Case Study for JDL

Abstract

The COVID-19 epidemic had a tremendous impact on both the worldwide economy and society, differing to varying degrees in major economies all over the world. This study investigates how disruptive technologies like digital technology affect JD Logistics' performance in pharmaceutical supply chains and to find out how JD Logistics used digital supply chain tactics during the COVID-19 epidemic and how it responded to the lessons learned in terms of innovation. Using multiple online resources, such as websites and blogs, that guide and review the solutions done by JD Logistics and other leading companies with case study analysis. The study includes both theoretical and practical insights regarding the deployment of the digital supply chain in the post-pandemic age. It is found that the supply chain service of resource network, operation standardization, quality compliance, and process visualization are essential to pharmaceutical logistics. This paper enhances the existing body of knowledge by outlining potential areas for future studies into how the management and performance of a firm with a pharmaceutical business are affected by the digital supply chain.