The Impact of Coronavirus (COVID-19) Pandemic on E-commerce

Abstract

COVID-19 has affected everyone’s daily lives. People in this world have been asked to stay at home to slow down the pandemic. The key purpose of this research is to explore the impact of coronavirus (COVID-19) pandemic on online business or ecommerce. Coronavirus, one of the known deadly viruses, has already taken the lives of many in almost half of the countries. Due to restrictions and lockdowns the countries’ economic growth has slowed down. However, some business types could take advantage of the situation and the pandemic created new business opportunities and strengthen digital forms of business transactions. The pandemic has almost shaken up all types of businesses including the e-commerce business on a massive scale. This research aims to understand and determine the impact of coronavirus (COVID-19) pandemic on online business activity (B2C). Secondary data analysis as conducted. The research showed that some categories like supermarket and medical e-commerce exploded as shoppers went online while other categories like jewelry and luxury, fashion and apparel, auto or tools, and travel categories were going down and lost business to a great extent.